Cancellation Policy

Cancellation Policy

At Jewelry Shop, we strive to provide our customers with the highest quality products and services. We understand that sometimes, changes in plans may necessitate the cancellation of an order. Please review our cancellation policy below:

Order Cancellation

1. Cancellation Before Shipment
   • Orders can be cancelled without any penalty if the cancellation request is made before the order has been shipped. To cancel your order, please contact our Customer Service team as soon as possible.
   • Once the cancellation is confirmed, a full refund will be issued to your original method of payment.
2. Cancellation After Shipment
   • If your order has already been shipped, we are unable to cancel it. However, you may return the item once it has been received, following our Return Policy guidelines.

We value your business and appreciate your understanding of our cancellation policy. Thank you for shopping with Jewelry Shop!